1. Call us (24/7)
Our emergency call platform team consists of:
- Veterinary assistants trained to handle emergency calls.
- Veterinary regulators available at all times.
2. Situation assessment – advice
An overseeing veterinarian is available 24h/24 to:
- Asses the degree of urgency.
- Guide you toward a house call or a clinic appointment.
- Advise you on the actions to take while waiting for the veterinarian to arrive.
- Answer all your questions to help you manage the situation effectively
3. Home intervention
An emergency veterinarian comes directly to your home, equipped to:
- Manage common or complex veterinary emergencies.
- Use advanced medical equipment for diagnosis and treatment.
- Transport your pet to a clinic if necessary.
4. Personalized Follow-Up
After the consultation:
- A detailed report is sent to your regular veterinarian.
- You can access the report via our secure platform.
- Our team remains available for any additional follow-up.
1. Call us (24/7)
Our emergency call platform team consists of:
- Veterinary assistants trained to handle emergency calls.
- Veterinary regulators available at all times.
2. Situation assessment – advice
An overseeing veterinarian is available 24h/24 to:
- Asses the degree of urgency.
- Guide you toward a house call or a clinic appointment.
- Advise you on the actions to take while waiting for the veterinarian to arrive.
- Answer all your questions to help you manage the situation effectively
3. Home intervention
An emergency veterinarian comes directly to your home, equipped to:
- Manage common or complex veterinary emergencies.
- Use advanced medical equipment for diagnosis and treatment.
- Transport your pet to a clinic if necessary.
4. Intervention report
After the consultation:
- A detailed report is sent to your regular veterinarian.
- You can access the report via our secure platform.
- Our team remains available for any additional follow-up.
Learn more about Vet Emergency in RTL-TVI’s ‘Véto&Co’ report
Vet Emergency is a team of on-call veterinarians specialized in home emergencies. Driving animal ambulances, they are fully equipped to deal with any type of veterinary emergency. Find out what it’s like to be an emergency veterinarian at Vet Emergency.